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Home • WPCCU Disclosures & Policies

Disclosures & Policies

» Website Terms of Use
These Terms of Use apply to all users of Water and Power Community Credit Union's website.

» Privacy
Describes WPCCU's privacy policy and practices concerning the personal information we collect and disclose about our members.

» Account Agreement
This Agreement covers our member and our rights and responsibilities concerning Membership and Accounts(s) offered to our members.

» Annual Privacy Notice
Describes how we collect, share, and protect our member's personal information.

» Electronic Fund Transfer (EFT)
This Electronic Funds Transfer Agreement is the contract which covers member's rights and responsibilities concerning the electronic funds transfer (EFT) services offered by WPCCU.

» eStatement Disclosure
This disclosure contains information about our electronic statement product, also referred to as eStatements.

» Fee Schedule
WPCCU's schedule of fees and charges.

» Online Banking Disclosure
Explains the terms and conditions for using our Online Banking service and provides certain disclosures and information to our members concerning the service.

» Funds Availability Policy Disclosure
This Disclosure describes your ability to withdraw funds from all your accounts at Water and Power Community Credit Union except for funds deposited to certificate accounts.

» MasterCard Consumer Credit Card Agreement
This agreement covers using your WPCCU MasterCard credit card account, payment requirements, an explanation of fees and your billing rights.

» Truth-In-Savings Disclosure (Certificate Accounts)
Except as specifically described, the following disclosures apply to all of the accounts. All accounts described in this Truth-in-Savings Disclosure are share accounts.

» Truth-In-Savings Disclosure (Share Accounts)
This Disclosure describes your ability to withdraw funds from all your accounts at Water and Power Community Credit Union except for funds deposited to certificate accounts.

 

Having trouble logging In?

If this is your first time logging in please follow these instructions:

  1. Enter your Online Banking ID.
  2. Enter your Password. You must use the last four numbers of your Social Security Number as your temporary password the first time you log in.
  3. Then follow the on-screen instructions to set up your new password, security image and security settings. 

If you’ve forgotten your Online Banking ID or password, or find that it isn’t working, please call us for assistance at 1-800-300-9728.

If you are having trouble with Bill Pay, please call (855) 333-6067.

Sign up for Online Banking and Bill Pay. It's Free!

Thank you for your interest in our free Online Banking and Bill Pay services. To sign up, please call the Credit Union at 1-800-300-9728, or visit any branch, and a representative will assist you in setting up your Online Banking account.

Would you like to learn more about Online Banking? Click here to see the Online Baking demo.

If you’ve already enrolled in Online Banking but have forgotten your Online Banking ID or password, please call us at 1-800-300-9728.