This page uses JavaScript. Your browser either does not support JavaScript or you have it turned off. To see this page properly please use a JavaScript enabled browser.
HomeMember InfoSecurity Center • Travel Precautions

Travel Precautions

Domestic Purchases and Travel

Fraudulent activity has been reported in the following states which may impact debit card and credit card transactions:

  • Connecticut
  • Florida
  • New York
  • Illinois
  • Indiana
  • Maryland
  • Tennessee
  • Texas
  • Virginia

What to Do

Notify WPCCU at 800-300-9728 prior to making any online purchases in or traveling to these states. We will make the necessary adjustments to your card profile.

Foreign Purchases and Travel

When traveling in another country, your Water and Power Community Credit Union MasterCard® may be used at ATM locations wherever you see the MasterCard, Maestro or Cirrus logos displayed.

Blocked Transactions

Take additional precautions when traveling in countries that are more prone to fraud.

In addition to debit card and credit card signature-based transactions, we are required by the U.S. government to block debit card PIN-based transactions in the following countries:

  • Iran
  • Myanmar (Burma)
  • Sudan

As a result of prior fraudulent transactions, WPCCU also blocks debit card and credit card signature-based transactions in the following countries:

  • China
  • Cuba
  • Estonia
  • Hungary
  • Iran
  • Italy
  • Japan
  • Lithuania
  • Myanmar (Burma)
  • North Korea
  • Poland
  • Romania
  • Russia
  • South Africa
  • South Korea
  • Spain
  • Sudan
  • Thailand
  • Turkey
  • Ukraine
  • The United Kingdom

What to Do

Notify WPCCU at 800-300-9728 prior to traveling in these countries. We can remove the block for you so you can use your credit card or debit card at your destination.

Mastercard Global ATM Locator

Find ATM machines in countries you are visiting.


We Heard You!
We are excited to provide WPCCU members with an all new Digital Banking Experience.

To take advantage of the new features, all members will need to complete the enrollment process and update their passwords. If you're new to Online Banking, it's easy to get started.

I'm an existing
Online Banking User

Change Password & Confirm Info

I've never logged into
Online Banking

Enroll Now

I've already enrolled in the
NEW Online Banking

Do Not Show Me Again


Watch our tutorial videos   |   Remind me later        

Close Window

Having trouble logging In?

If this is your first time logging in, you’ll need to confirm your personal information including your WPCCU Member Number and email address. If you are an existing Online Banking user, your login username will remain the same. Follow the on-screen prompts to confirm your personal information to get started. To ensure the security of your accounts, please call us at (866) 903-7064 if you do not know your Member Number.

If you’ve logged into the new Online or Mobile Banking after June 26, 2018, the forgot password and forgot username tools can be used to recover your account information. If you still need assistance, please call us for assistance at (866) 903-7064 during business hours.

If you are having trouble with Bill Pay, please call (866) 903-7064.


Close Window

Sign up for Online Banking and Bill Pay. It's Free!

Thank you for your interest in our free Online Banking and Bill Pay services. To sign up, please call the Credit Union at 1-800-300-9728, or visit any branch, and a representative will assist you in setting up your Online Banking account.

Would you like to learn more about Online Banking? Click here to see the Online Baking demo.

If you’ve already enrolled in Online Banking but have forgotten your Online Banking ID or password, please call us at 1-800-300-9728.