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HomeMember ServicesTools and Education • WPCCU Credit Counseling

Credit Counseling

Free and Confidential Credit Counseling Service

Financial fitness is more than just having a savings account or being debt-free -- it's a lifestyle.

Practicing smart money management is all it takes for most people to reach their goals. To help our members get financially fit, WPCCU has partnered with the BALANCE Financial Fitness Program

Check your money management vital signs by asking yourself:

  • Are your goals current?  Are you meeting them at the rate you would like?
  • Are you setting aside money for emergencies?
  • Do you have a positive net worth?
  • Are your spending habits what you want them to be?
  • Have you seen your credit report lately?

If you answered "no" to any of these questions, you may benefit from a financial checkup through BALANCE!  This service is FREE, courtesy of WPCCU. 

Call BALANCE consultants toll-free at 888-456-2227, or access resources online here.


Get Back on Track!

OnTrack is a self-guided web-based tool developed to assist our members through the sometimes challenging steps of creating a budget that is realistic, livable, and accurate. 

The online tool will guide you step-by-step through the process of determining your living expenses relative to your income and debt. Throughout the module, as you create your budget, you will find tools for tracking expenses, tips for taking control of your personal finances, direction on reducing debt, and education specific to your areas of challenge.

This financial tool is free of charge. To get started, click here.


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Having trouble logging In?

If this is your first time logging in please follow these instructions:

  1. Enter your Online Banking ID.
  2. Enter your Password. You must use the last four numbers of your Social Security Number as your temporary password the first time you log in.
  3. Then follow the on-screen instructions to set up your new password, security image and security settings. 

If you’ve forgotten your Online Banking ID or password, or find that it isn’t working, please call us for assistance at 1-800-300-9728.

If you are having trouble with Bill Pay, please call (855) 333-6067.

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Sign up for Online Banking and Bill Pay. It's Free!

Thank you for your interest in our free Online Banking and Bill Pay services. To sign up, please call the Credit Union at 1-800-300-9728, or visit any branch, and a representative will assist you in setting up your Online Banking account.

Would you like to learn more about Online Banking? Click here to see the Online Baking demo.

If you’ve already enrolled in Online Banking but have forgotten your Online Banking ID or password, please call us at 1-800-300-9728.