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HomeMember InfoSecurity Center • Credit, Direct Mail and Telemarketing Solicitations

Opt-Out: Credit, Direct Mail and Telemarketing Solicitations



Credit Solicitations

Businesses can obtain information about you from public records such as those available at Los Angeles County Registrar-Recorders Office. They may use this information to market their services, and sometimes make reference to our credit union. WPCCU cannot control or restrict the use of publicly available information about you, nor do we authorize these businesses to use our name. There are some steps you can take to minimize these and other types of direct mail solicitations.
You can contact credit-reporting agencies directly and ask that your name be removed from unsolicited credit offers from credit card companies and financial institutions. You may call (888) 5-OPT-OUT (5678-688) or write to:

P.O. Box 9556
Allen, TX 75013

P.O. Box 740241
Atlanta, GA 30374

Trans Union
P.O. Box 97328
Jackson, MI 39288-7328.


Direct Mail and Telemarketing Solicitations

You can contact the Direct Marketing Association (DMA) and ask that your name be removed from lists used for direct mail and telephone solicitations. This will eliminate advertising from companies that subscribe to the DMA services, but there are many other companies that do not subscribe. For the companies that do not subscribe, you will need to contact them directly.

Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
Telephone Preference Service
Direct Marketing Service
P.O. Box 9014
Farmingdale, NY 11735-9014
For additional questions about our Privacy Policy, please contact Water and Power Community Credit Union at 800-300-9728 or you can write us at Water and Power Community Credit Union, Attn: Compliance, 1053 West Sunset Blvd., Los Angeles, CA 90012-2134

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  1. Enter your Online Banking ID.
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  3. Then follow the on-screen instructions to set up your new password, security image and security settings. 

If you’ve forgotten your Online Banking ID or password, or find that it isn’t working, please call us for assistance at 1-800-300-9728.

If you are having trouble with Bill Pay, please call (855) 333-6067.

Sign up for Online Banking and Bill Pay. It's Free!

Thank you for your interest in our free Online Banking and Bill Pay services. To sign up, please call the Credit Union at 1-800-300-9728, or visit any branch, and a representative will assist you in setting up your Online Banking account.

Would you like to learn more about Online Banking? Click here to see the Online Baking demo.

If you’ve already enrolled in Online Banking but have forgotten your Online Banking ID or password, please call us at 1-800-300-9728.